Construction is a high-risk and complex industry, so it needs a platform that can manage all its processes effectively. Engineering and construction companies use Salesforce in the following ways:
Sales and Marketing
Sales and marketing are important for engineering and construction companies to obtain new leads. They use Salesforce to manage the sales process, create new leads, and manage and track marketing activities.
Customer service is crucial to any business, but it is especially important in the engineering and construction industry. They use Salesforce to manage customer inquiries and issues and track solutions.
Project management is an essential part of any company’s operations. They use Salesforce to manage project schedules, resources, tasks, and budgets.
Human resources are an essential part of any business. Engineering and construction companies use Salesforce to manage employee information, benefits, and compensation.
Financial management is a crucial part of any business. They use Salesforce to track budgets and expenses, forecast cash flow and manage their funds.