Non-profit organizations are in the business of making the world a better place by solving problems and creating new opportunities. When it comes to managing customer relationships, marketing, and campaigns, CRM software can be a very useful and efficient tool.
Many non-profit organizations use Salesforce in the following ways:
Sales and Marketing
Sales and marketing are essential to the success of non-profit organizations. They use Salesforce to manage their sales and marketing activities and campaigns.
Customer Service
Customer service is an important aspect of any business. Non-profit organizations use Salesforce to manage customer and contact information, track cases, and provide service updates.
Finance and Accounting
Finance and accounting are essential to the success of any business. Non-profit organizations use Salesforce to manage budgets, forecast expenses, and track purchasing and payments.
Volunteer Management
Volunteer management is important to the success of non-profit organizations. The organizations use Salesforce to manage volunteer information, track schedules, and monitor volunteer feedback.
Human Resources
Human resources are crucial to helping an organization grow and succeed. Non-profit organizations use Salesforce to manage benefits and compensation, job postings and hiring, and employee performance.